Make the time to make your goals

As a Henry Schein One Consultant, I have worked with hundreds of practices over the years. So many times when asking a practice about their goals, I hear: “We don’t have goals,” “We used to have goals,” or “I don’t feel we need goals”. Focusing on patients and...

Checking insurance benefits efficiently

Spending a lot of time checking insurance eligibility for your patients can be such a time-consuming task for your office. You want to work smarter, not harder! We have all heard that before—and we agree. Using the Insurance Manager in eCentral, you can check the...

The right way to handle credit balances

Credit balances are something all practices have to deal with. There are several reasons why you want to know how to do it the right way. One reason is simple: you want to stay on the good side of the law. Over the last 25 years, I have had encounters with dental...