by Kim Thornton | May 23, 2019 | Revenue Management
I wanted to talk today about offices that thinking about referring insurance and collections to a third party. While there are benefits to doing so, there are also several things to watch out for. During my time as a consultant, I have had a few offices that were...
by Kim Thornton | May 2, 2019 | Practice Marketing
Many offices spend thousands of dollars a year investing in their practice so that it looks nice, but they don’t spend the money beyond their doors. They completely forget about marketing services like a custom website. Using a basic templated website platform...
by Kim Thornton | Mar 21, 2019 | Practice Marketing
With approximately 1.8 billion active monthly users on social media, there is no denying its importance when trying to reach out to patients. There are hundreds of statistics that show many platforms work well for dental offices. I enjoy doing the New Patient and...
by Kim Thornton | Feb 28, 2019 | Business & Team Management
“You get the best efforts from others not by lighting a fire beneath them, but by building a fire within them.” — Bob Nelson The quote above is a great thing to remember. Too many times, offices end up with a leader who, instead of helping others succeed, tends to let...
by Kim Thornton | Feb 14, 2019 | Practice Marketing
Have you ever walked into a dental or medical office, and the receptionist is so busy talking to another team member that they do not even acknowledge you? Or the reception area is cluttered with old, torn-up magazines and stained chairs that you are hesitant to sit...
