by Alicia Owens | May 30, 2019 | Business & Team Management
I am consistently surprised at how many dental practices do not use passwords in Dentrix or if they are using them, are using them improperly. Here’s one example: Recently, I was consulting with a practice and the doctor stepped away for a few moments. We needed his...
by Kim Thornton | Feb 28, 2019 | Business & Team Management
“You get the best efforts from others not by lighting a fire beneath them, but by building a fire within them.” — Bob Nelson The quote above is a great thing to remember. Too many times, offices end up with a leader who, instead of helping others succeed, tends to let...
by Kim Thornton | Jan 24, 2019 | Business & Team Management
During a recent Consulting Conference, I realized there is a common dominator for the majority of us. We want to work to the best of our ability, and we want to be successful. But what I also realized is that we cannot be our best when we are exhausted. We are...
by Jeri Sorenson-Amato | Jan 17, 2019 | Business & Team Management
It always surprises me when an office tells me they haven’t set up passwords in Dentrix. Passwords are important for several reasons: They reduce the risk of inappropriate people accessing your database. They allow the office to limit access to specific team members....
by Kim Thornton | Dec 20, 2018 | Business & Team Management
I recently attended a consulting summit where some of the top consultants in the nation meet for an annual conference. One of the biggest takeaways for me, and what seemed like the theme of the weekend, was “head trash”. We do it often, and it really needs to stop....
by Cindy Sipe | Nov 29, 2018 | Business & Team Management
As I coach dental teams on how to be more efficient and productive, I often hear comments like the following. “We’re so busy, we don’t know how we’ll have time to implement any new ideas or systems!” I get it; I’ve worked in a busy dental office too. But you can be...
