by Irma Loftis | Jun 6, 2019 | Revenue Management
Dental care can be expensive for patients without insurance. And there can even be out-of-pocket expenses for those patients who do have insurance. Patients will often turn down treatment because they simply cannot afford it. Or sometimes they decide to have the...
by Kim Thornton | May 23, 2019 | Revenue Management
I wanted to talk today about offices that thinking about referring insurance and collections to a third party. While there are benefits to doing so, there are also several things to watch out for. During my time as a consultant, I have had a few offices that were...
by Alicia Owens | Apr 18, 2019 | Revenue Management
As a Henry Schein One Consultant, I have worked with hundreds of practices over the years. So many times when asking a practice about their goals, I hear: “We don’t have goals,” “We used to have goals,” or “I don’t feel we need goals”. Focusing on patients and...
by Cindy Sipe | Apr 4, 2019 | Revenue Management
Offices often ask me whether or not they should set up fee schedules for insurance plans they participate with. As with most everything, there are pros and cons to consider, and there isn’t necessarily a right answer. But there is a process by which you can determine...
by Irma Loftis | Feb 21, 2019 | Revenue Management
Spending a lot of time checking insurance eligibility for your patients can be such a time-consuming task for your office. You want to work smarter, not harder! We have all heard that before—and we agree. Using the Insurance Manager in eCentral, you can check the...
by Kim Thornton | Jan 10, 2019 | Revenue Management
Credit balances are something all practices have to deal with. There are several reasons why you want to know how to do it the right way. One reason is simple: you want to stay on the good side of the law. Over the last 25 years, I have had encounters with dental...