by Miranda Reed | Nov 1, 2018 | Business & Team Management
Our go-to solution for more practice profitability is usually “do more dentistry”. To do that, we need to perform more procedures, which means getting more patients, which means doing more marketing, which means spending our profits. But perhaps we should be thinking...
by Kim Thornton | Oct 5, 2018 | Business & Team Management
How many of you right now are thinking, “My office runs so efficiently, there is nothing else I need to do to improve in this area”? Well … if you are like a majority of us, that isn’t quite what you’re thinking. Sometimes it’s a daily struggle to keep up with...
by Kim Thornton | Sep 20, 2018 | Business & Team Management
Being responsible for keeping the schedule full can sometimes be a very stressful task. One of the top concerns offices have is dealing with holes in the schedule. Those pesky cancellations and “no-shows” impact a practice’s production and can end up...
by Alicia Owens | Sep 13, 2018 | Business & Team Management
The Daily Huddle is a short, 10-minute meeting held at the beginning of the day between the dentist, the office manager, and all of the team members. It is an excellent opportunity to make sure everyone is on the same page prior to seeing the first patient of the day....
by Alicia Owens | Sep 5, 2018 | Business & Team Management
Off the top of your head, could you say about how many patients you lose each year? If you can’t, you aren’t alone. Most dental consultants are in agreement that the patient attrition rate is about 10-12% in an established dental practice and about 15-20% in a...
by Tammy Barker | Apr 10, 2018 | Business & Team Management
What is your typical Monday like? Does it include a full schedule of patients, plus emergency patients who need to see the dentist immediately? Does someone on your team call in sick? Are there patients waiting to check in or out and even more on hold on the phone? If...
