by Kim Thornton | Oct 19, 2018 | Schedule Optimization
Let’s talk about the importance of tracking unscheduled treatment. Many offices I have consulted with and worked in have experienced thousands of treatment-plan dollars slip through the cracks. Why are accepted treatment plan percentages so low? I quickly realized,...
by Kim Thornton | Oct 5, 2018 | Business & Team Management
How many of you right now are thinking, “My office runs so efficiently, there is nothing else I need to do to improve in this area”? Well … if you are like a majority of us, that isn’t quite what you’re thinking. Sometimes it’s a daily struggle to keep up with...
by Miranda Reed | Sep 27, 2018 | Schedule Optimization
Build your schedule: from reactive to proactive When I ask offices what routines they have in place in their practices, the first they mention deal with insurance and collections. Most offices spend much more time on insurance and collections than working on their...
by Kim Thornton | Sep 20, 2018 | Business & Team Management
Being responsible for keeping the schedule full can sometimes be a very stressful task. One of the top concerns offices have is dealing with holes in the schedule. Those pesky cancellations and “no-shows” impact a practice’s production and can end up...