by Miranda Reed | Nov 8, 2018 | Practice Marketing
Maintaining friendships as an adult is hard. When you have so much going on in your lives, work and family can sometimes leave you very little time to devote to your friendships. These same challenges exist in your dental practice as well. You get so caught up in...
by Alicia Owens | Oct 12, 2018 | Practice Marketing
Recruiting new patients is a no-brainer. But, on average in a dental practice, we spend 10 times more to recruit new patients than on retaining our existing patients. Here’s why retention can be just as important. Recently, a new company purchased the cable company I...
by Kim Thornton | Sep 20, 2018 | Business & Team Management
Being responsible for keeping the schedule full can sometimes be a very stressful task. One of the top concerns offices have is dealing with holes in the schedule. Those pesky cancellations and “no-shows” impact a practice’s production and can end up...
by Cindy Sipe | Jul 9, 2018 | Clinical Efficiency
How often does a patient walk to the front desk or call the office to make their next appointment, and your team member innocently responds with, “Oh yes, I see it is just a cleaning we need to schedule for you today.” Consider what patients think when they hear...
by Tammy Barker | Jun 19, 2018 | Practice Marketing
Mirror, mirror on the wall … is my practice the fairest of them all? While you might not have a magic mirror, by taking a step back and experiencing your practice through the eyes and ears of your patients, you can gain a new perspective, which could be one of the...