by Alicia Owens | Sep 13, 2018 | Business & Team Management
The Daily Huddle is a short, 10-minute meeting held at the beginning of the day between the dentist, the office manager, and all of the team members. It is an excellent opportunity to make sure everyone is on the same page prior to seeing the first patient of the day....
by Alicia Owens | Sep 5, 2018 | Business & Team Management
Off the top of your head, could you say about how many patients you lose each year? If you can’t, you aren’t alone. Most dental consultants are in agreement that the patient attrition rate is about 10-12% in an established dental practice and about 15-20% in a...