by Kim Thornton | Dec 6, 2018 | Clinical Efficiency
Periodontal Maintenance. We all know it exists, but many offices tend to hide it in a closet and act like it isn’t there. Being a consultant over the last 20 years has taken me into many different dental practices across the United States. I continually see a lack of...
by Cindy Sipe | Nov 15, 2018 | Clinical Efficiency
A few weeks ago, my son called in a panic. “Mom, I just went to the dentist and I need two crowns. Do you know how much two crowns cost!” My response: “A lot!” I then asked, “Do you keep routine hygiene appointments? How long has it been since you’ve seen the...
by Cindy Sipe | Jul 9, 2018 | Clinical Efficiency
How often does a patient walk to the front desk or call the office to make their next appointment, and your team member innocently responds with, “Oh yes, I see it is just a cleaning we need to schedule for you today.” Consider what patients think when they hear...