Checking insurance benefits efficiently

Spending a lot of time checking insurance eligibility for your patients can be such a time-consuming task for your office. You want to work smarter, not harder! We have all heard that before—and we agree. Using the Insurance Manager in eCentral, you can check the...

The right way to handle credit balances

Credit balances are something all practices have to deal with. There are several reasons why you want to know how to do it the right way. One reason is simple: you want to stay on the good side of the law. Over the last 25 years, I have had encounters with dental...

Why month end is so important

To close or not to close, that is the question. The answer? CLOSE! A lot of offices worry about closing out the month and how it “locks down the month and they can’t make changes.” I’ve always compared closing out the month to banking. If you deposit one thousand...