To use fee schedules or not, that is the question!

Offices often ask me whether or not they should set up fee schedules for insurance plans they participate with. As with most everything, there are pros and cons to consider, and there isn’t necessarily a right answer. But there is a process by which you can determine...

Decoding the new CDT code changes

Every year, the ADA comes out with new CDT code changes. This means they have added new procedure codes, deleted procedure codes, or revised procedure codes. This year there are 15 new codes, 5 revised codes, and deleted codes. It is important to take time to look at...

Accommodating new and perio patients

Your hygiene department depends on a continuous influx of new patients and the diagnosed treatment of patients with perio disease. But you might be creating a catch-22 with your scheduling habits. Hygiene Most of us would agree that scheduling patients for their next...

Training builds teamwork

“You get the best efforts from others not by lighting a fire beneath them, but by building a fire within them.” — Bob Nelson The quote above is a great thing to remember. Too many times, offices end up with a leader who, instead of helping others succeed, tends to let...