Make the time to make your goals

As a Henry Schein One Consultant, I have worked with hundreds of practices over the years. So many times when asking a practice about their goals, I hear: “We don’t have goals,” “We used to have goals,” or “I don’t feel we need goals”. Focusing on patients and...

Inactivate or archive?

A very common question I get from offices is, “What is the difference between Inactivating and Archiving a patient”? This is a good question because the way you use your statuses affects your active patient base. There are 3 different patient statuses in Dentrix. Our...

To use fee schedules or not, that is the question!

Offices often ask me whether or not they should set up fee schedules for insurance plans they participate with. As with most everything, there are pros and cons to consider, and there isn’t necessarily a right answer. But there is a process by which you can determine...

Decoding the new CDT code changes

Every year, the ADA comes out with new CDT code changes. This means they have added new procedure codes, deleted procedure codes, or revised procedure codes. This year there are 15 new codes, 5 revised codes, and deleted codes. It is important to take time to look at...