Notes, Notes, and More Notes

As an office, you all should be on the same page as to where notes go in your software program. Nothing is more frustrating than clicking all over to find one note. Making sure that everyone is aware of where notes should be entered will help make your office run more...

Inactivate or archive?

A very common question I get from offices is, “What is the difference between Inactivating and Archiving a patient”? This is a good question because the way you use your statuses affects your active patient base. There are 3 different patient statuses in Dentrix. Our...

Decoding the new CDT code changes

Every year, the ADA comes out with new CDT code changes. This means they have added new procedure codes, deleted procedure codes, or revised procedure codes. This year there are 15 new codes, 5 revised codes, and deleted codes. It is important to take time to look at...

Checking insurance benefits efficiently

Spending a lot of time checking insurance eligibility for your patients can be such a time-consuming task for your office. You want to work smarter, not harder! We have all heard that before—and we agree. Using the Insurance Manager in eCentral, you can check the...

5 steps to patient-friendly case presentation

Communication is key when presenting treatments to your patients. You want to make sure they have a clear understanding of what, why, and how much it will cost them. You also want to give your patients the treatment options that are available to them along with the...